Manager, Card Operations

• Liaise with international payment companies to explore the new digital products and services.
• Perform the testing and walk-through sessions with development / testing team, test case review.
• Write test plan, define test scope and perform end-to-end testing to ensure the quality of the card, merchant service, internet banking and mobile app; also end user deliveries.
• Manage Manual, procedure and card products/services profitability and growth.
• Create and maintain documentation on Card Business systems and processes.
• Manage new client implementations   card   scheme   programming   implementations   handling   all   associated   interactions   with   processors,   card manufactures and other third-party providers.
• Work with sales and marketing team on sale target and marketing related activities including campaign and promotional for Card
• Work closely with the Compliance, Risk and Strategy & Planning team to roll out new projects/procedures.
• Review and handle reported complaints and issues related Digital Business products/service.
• Provide support on investigations and resolution of issues relating to digital business products/services
• Perform basic troubleshooting and handle the operations of different systems / applications, and report any errors or bugs and participate in work around and applying solutions.
• Support vendor relationships, vendor contact list, business review, account management, resolving day to day issues, and supporting strategic initiatives.

• Bachelor Degree in Finance and Banking or related fields
• Fluent using English written and verbal.
• Minimum 3-5 years of experience in card management system or other similar experience.
• Good knowledge of Card Product, CSS and other card scheme etc.
• Be proactive and good team work and customer service
• Strong interpersonal skills.
• Honestly, commitment and hard work

We offer competitive remuneration package and opportunity for career and personal development.

Apply: job@wb.wp.coolbeans.studio

Phone: 089 333 767

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang , Phnom Penh.