Senior Officer, Corporate Merchant

• Make cold call, appointment, and follow up with partners on progress and status of partnership discussion
• Co-work with internal stakeholder and partnership for a launching of promotion and business partnership
• Join with merchant activation management for an execution of corporate merchant business partnership
• Collect mandatory information for corporate merchant onboarding
• Relationship manager to ensure top level service provided to partner
• Working with merchants to identify and resolve issues in company’s acceptance
• Perform as key contact point for portfolio of partner dealing with all matters throughout range of services and product
• Respond partners to solve inquires & complaint & service issues with related department
• Daily schedule to meet partners
• Reporting Weekly, Monthly
• Collect feedback from partner and team to consolidate for management
• Ensure policy and guideline compliance

• Bachelor’s degree in finance and banking, marketing, sales, or any relevant field.
• At least 2 years as on relationship management
• Experienced in sales or customer service
• Good communication skills & Customer-oriented mindset
• Good knowledge in sales and marketing skills
• Problem-solving attitude & Aptitude for fostering positive relationships
• Good in English knowledge for both writing and speaking
• General level in using Computer, Email, Microsoft Word, Excel.

Apply: job@wb.wp.coolbeans.studio

Phone: 089 333 767

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.